Showing posts with label Correspondence. Show all posts
Showing posts with label Correspondence. Show all posts

Wednesday, September 12, 2007

What makes effective business correspondence?

Business correspondence is effective when it:

· Is targeted to a specific, appropriate reader.
· Uses language the reader understands.
· Has a clear purpose.
· Has the right tone.
· Gets to the point early and stays on point.
· Is well organized.
· Provides context for understanding.
· Includes all necessary information.
· Has a strong introduction and conclusion.
· Uses accurate grammar, punctuation, and spelling.
· Avoids jargon and idioms.